Ratio Magazine :: The Inside Track to East Africa’s Economies - Kenya: Press Releases: Airtel Unveils Low Cost Postpaid Service

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Kenya: Press Releases: Airtel Unveils Low Cost Postpaid Service

Tuesday, 10 May 2011

Nairobi, 10 May 2011 --- Airtel Kenya has launched the most affordable post pay package in the local market for only KES500 per month. Customers who subscribe to the Postpaid Timam service will be entitled to 200 free minutes for local calls and 10 free SMS every month.

Airtel Kenya Managing Director Mr. Rene Meza said the Postpaid Timam bundle will provide customers, especially individuals and small businesses, extra flexibility in controlling their costs. “The postpaid system is a more effective way of managing your communication needs. Apart from convenience, customers on the postpaid arrangement enjoy relatively better terms due to their longer term commitments,” said Mr. Meza.

He said though the post-pay mode has predominantly been associated with corporate clients, individual customers are now beginning to embrace the idea. “We have significantly lowered the entry requirement to ensure that the service is accessible to everyone. All the customer needs to do is to produce an identity card for registration and thereafter start enjoying flexible credit limits starting from KES500 upwards to the desired individual credit limits,” he said.

Mr. Meza added that Airtel will continue to make mobile communications available and affordable for all people across Kenya and also give them the freedom to achieve their goals, even in the most remote areas that are at present disconnected from the world.

Airtel postpaid services allows its customers to maintain a telephone account and makes calls billed at the end of the month after usage hence they do not encounter any limitations on volume of service used within their agreed credit limits thereby eliminating the use top-ups as you go.

The Airtel postpaid service is backed up by a dedicated customer service team with priority level access to 24-hour customer care by simply dialing 111. Airtel Kenya’s customer service and network was recently declared the best in the country in an independent study conducted by the CCK.

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